CSC AIMS Incident Management System

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AIMS is an interactive evidence-based management tool providing detailed and actionable information for devising interventions and solutions to healthcare delivery problems.

With the scalability to connect each campus facility, our enterprise management solutions benefit the whole organisation.

CSC’s AIMS Incident Management System solution reports, analyses and manages adverse healthcare events and near miss information across acute, community, disability, mental health and residential aged care to improve delivery of services and ultimately improve the quality of care.

An interactive, evidence-based management tool, AIMS is available as either an on-demand service or for on-premise installation within a customer’s data centre. Our comprehensive bench marking and detailed analysis functionality enables a strategic approach to patient safety and quality improvement. AIMS provides you with an improved, empirical understanding of the underlying causes of medical errors to facilitate decisive corrective action that can lead to significant savings in both healthcare expenditures and human costs.

Currently used by facilities across Australia, Southern Africa and the US,  AIMS classification is in-line with best-practice approaches such as the World Health Organization’s International Classification for Patient Safety, the Australian National Centre for Classification in Health and the US Institute of Medicine.

  • Provides actionable, data-driven intelligence about safety and quality problems and best practices
  • Empowers managers to make strategic improvements
  • Provides an interactive evidence base
  • Illuminates problem areas
  • Enables improvement focus and tracking of results over time
  • Readily adaptable to your unique incident and risk management practices
  • Enables staff to report incidents directly via a web browser or call center
  • Facilitates communication with insurers regarding potential claims
  • Captures and classifies incident information to help reduce the high rate of preventable medical errors

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